Terms of service

AYAMONDS reserves the right to refuse returns and refunds except in cases where the customer receives the wrong product, the wrong size, or a damaged or defective item due to our error. In such cases, we offer a replacement only and do not guarantee refunds. To be eligible for a replacement, customers must contact us within 7 days of delivery and provide a complete, continuous, and unedited unboxing video starting from the sealed package and clearly showing the issue. Claims submitted without a valid unboxing video may be rejected. By placing an order with AYAMONDS, you agree to these terms and conditions.